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RELEASE: Bill to Modernize Domestic Violence Hotlines Advances

AB 689 Will Expand Access to Services for Survivors

For immediate release:

SACRAMENTO – Legislation to expand access to domestic violence services, authored by Assemblywoman Cottie Petrie-Norris, has passed the Senate Public Safety with unanimous bipartisan support. AB 689 will allow for survivors of domestic violence to seek help via text and other computer-based technologies.

“An alarming 1 in 3 women in America experience violence in the home,” said Assemblywoman Cottie Petrie-Norris (D-Laguna Beach). “When a survivor is trapped at home with their abuser, sending a text or chat can be a much more accessible and safer option than calling a hotline. AB 689 breaks down this additional barrier for those seeking help.”

In California, 34.9% of women and 31.1% of men experience intimate partner physical violence, intimate partner sexual violence and/or intimate partner stalking in their lifetimes according to the National Coalition Against Domestic Violence. In 2019, the National Domestic Violence Hotline documented 29,659 contacts from California, the highest in the nation.

The current requirement for domestic violence centers is limited in its definition to phone-based hotlines. Due to this narrow definition, domestic violence centers that want to provide other types of hotline services are unable to receive state funding to expand such services.

By modernizing domestic violence shelter requirements to include the option of other technological platforms, AB 689 allows for domestic violence centers to be better equipped to help more victims of domestic violence. Additionally, the state will be better able to track and collect more accurate data about domestic abuse.

WHAT OTHERS ARE SAYING

“When survivors are ready to reach out for assistance or information it is vital that they have multiple options for doing so,” said AB 689 Sponsor Beth Hassett, CEO of WEAVE. “Expanding the crisis line service to include texting or live chat gives them more doors for entry into lifesaving services and support.”

“Laura's House has already implemented a secure chat line platform with secured funding through the State Prevention Funding grant which has proven to be effective as this is the most common mode of communication with our youth and young adult population. The modernized California code to ensure funding and reporting is vital in our ability to provide this improved method of safe contact to assist more victims as we move to a more technology-based society overall,” said Margaret Bayston, CEO and Executive Director of Laura’s House.

“Survivors of domestic violence are often isolated and prevented from reaching out for help,” said Krista Niemczyk, Public Policy Director at the California Partnership to End Domestic Violence. “That’s why chat and text-based hotlines are crucial. They allow survivors to connect with advocates when they cannot safely call a hotline. We are proud to support AB 689 to fund these pathways to safety planning and healing.”

“Individuals experiencing domestic violence may not be able to safely reach out for help through traditional platforms.  Expanding access points to include chat and text-based options are key to breaking down barriers to survivor safety and increasing access to vital services,” said Maricela Rios-Faust, CEO of Human Options.

"Initially because of reports in the media of the escalation of IPV incidents both in frequency and severity increased during COVID-19 lockdown orders, we urged Assemblywoman Cottie Petrie-Norris an 800 text hotline similar to ones established in other states. However after the Assemblywoman convened a meeting with the various organizations working in this space, it was obvious that CA needs are different. We fully support AB 689 and are thankful for the leadership of Assemblymember Cottie Petrie-Norris in addressing the urgent needs of victims of Intimate Partner Violence," said Rima Nashashibi, Founder and President, Global Hope 365.