12.12.20 Column: California’s unemployment payment fiasco makes the DMV look like a well-run agency
Excerpted from The Los Angeles Times
Meanwhile, Assemblywoman Cottie Petrie-Norris (D-Laguna Beach) said desperate Californians have “this sense of falling into a black hole” as they continue struggling with a malfunctioning computer system. They can’t get their benefits, spend months in EDD purgatory and can’t get anyone to answer their cries for help.